How difficult can setting an appointment be? I turn up to the hospital for my 11:20 to find that the consultant is in a completely different hospital. There was a a new girl on last week apparently, she didn’t know the booking system. Dorothy Perkins at the desk doesn’t seem to have any idea why this would be an inconvenience.

I politely explain why this is a problem. The wasted 23 mile round trip to get to the hospital, the fact that I’ve taken time off work and will need to do so again for my new appointment, I now need to phone my surgery to get my dressings changed because I was going to get it done here, additional parking costs and another 23 mile round trip.

Something in my demeanor seems to tell Dorothy that I’m not a happy camper. Maybe it was me telling her I wasn’t a happy camper.